You hereby acknowledge and agree that, for the purpose of completing your reservation and purchasing, we, HABO, generally collect your personal data that is necessary and required in order to fulfil the transaction and store some unidentifiable information for business. Such data we collect may be provided directly from you, the traveler, or provided by the person making the reservation for you. Personal data we will collect and store including but not limited to.
1) your personal information such as name, gender, date of birth, identification number, passport number, your health and medical conditions.
2) your contact information such as your residential address, email address, phone number, emergency contact details.
3) your payment information, in which we collect at the time of purchase and will not be stored on our servers.
4) your travel information and records such as your room, cruise type, itinerary, length of stay, period of travel and your destination in the past and in the future.
5) your preference and your travel patterns.
6) your interaction with our website and our communication emails.
7) your account details for the purpose of the Royalty Program.
Your personal data information we collect may be used for the purposes as followed:
1) to provide you with the services you request such as creating your account, processing and fulfilling your reservation and confirming your reservation.
2) to contact you which may be via text message or email. We may contact you for the purposes of:
- sending your booking number and details.
- sending you a reminder of your upcoming trip.
- sending you a review and rating email after your travelling.
- sending you our marketing communications and special offers.
3) to make improvements and maintenance to our services, facilities, web and app.
4) to facilitate entry and immigration procedures.
5) to contact your emergency person you provide to us in any emergency cases.
6) to process payments and accounting related tasks such as invoicing, accounting record and auditing.
7) to be used in respect to legal purposes when required such as by authorizations, custom and immigration agencies or law enforcements.
HABO may not disclose, share or publicize your personally identifiable information to any third parties with no purposes relating to completing your reservation and purchase without your written consent, however, we may disclose your personal information to law enforcement agencies and government for security, customs and immigration purposes, our lawyers and legal advisors for establishing or defending our legal right.
Your HABO account, username and password belong to you. You are solely responsible for keeping your account private and keeping your password secured from any unauthorized parties in order to ensure that all information remains private and confidential.
However, we cannot, do not and shall not make guarantee that any breaches will never happen, and you acknowledge and agree that we cannot be held responsible or liable for any breaches or unauthorized access to or use of your information.
We will retain customer personal information, excluding credit card details, that we collect during the course of making reservation and purchasing.
However, customer shall be noted that we do retain some data in order to know our customer’s preference and to collect statistics data so that we can make improvements to our service accordingly, but such information would be anonymized before making further usage so that you can no longer be identified from it.
Apart from personal information retention, we will also retain your reservation and purchase history so that we can tailor product suggestions and advertisements on the web that match with your preferences and interests.
We use cookie to remember you, in order that we can facilitate your use of our site and your reservation by helping you enter your information, and also to collect and store your trace on our App and Web usage.
With cookie, we collect and use information about you and your usage of our App, including but not limited to user information and user preference for our own internal purposes such as analyzing usage of the App and marketing purpose only to improve our products, services and user experiences.
By accepting this policy, you acknowledge and agree that the we may use your personal information to contact you for marketing communications and marketing analytics including but not limited to news updates, price offers and special deals, and for marketing analytic purposes. The purpose for this is to offer you new experiences and optimize the quality of our services.
Should you wish to opt out of receiving marketing communications from us, you can do at any time by using the “Unsubscribe” link in each email or communication, or through your HABO account (if you have one), or by not checking in the checkbox when you make a booking. Please be noted that, we keep our customer emails confidential for our own internal purposes and we do not share or sell our mailing list with any other parties.
Please also be noted that the confirmation emails and text messages containing your booking information that sent after the booking, as well as review emails sent for you to rate the services that sent after the departure are not marketing messages. These messages are part of your service reservation process and you will not be able to opt out of receiving these messages.
LINK TO OTHER WEBSITE
INFORMATION TRANSFER TO THIRD PARTIES AND PARTNERS
In order to fulfil travel arrangements and reservations for customers and travelers, it will in most cases required by necessities to share data and information to third parties including but not limited to travel suppliers such as reservation services and service providers such as insurance, activity providers and payment gateway provider. Personal Data shall only be transferred to, or processed by, third party companies where such companies are necessary for the fulfillment of travel arrangements.
Regarding to your information security, we provide appropriate protection for such sharing as required by applicable law to prohibit third parties from making use of your information for any other purposes other than fulfilling travel arrangement and reservations. Also, third parties are prohibited from disclosing or publicizing your information unless required or permitted by applicable law, or received any written consents from customer whose information is collected.
91/4 Soi Anumanrachathon,
Decho Road, Suriyawong,